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ProNet Cycling was established in 1996 to provide sales support for the companies and brands we represent. We quickly realized that sales support involves more than just providing fine products -- it means supporting these products proudly, as if we were the manufacturer! At ProNet, we take pride in the companies we represent, selecting only those we feel are market leaders with innovative and quality products.

It is our policy to answer every phone call and e-mail; provide quick turnaround (usually within 24 hours) for warranty issues and repairs; know the products we represent, and be able to provide information regarding use and care; provide accurate and timely shipments of orders; and ensure the products we represent are good investments for cyclists, dealers, and distributors.

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ProNet Cycling is not the largest company around, but that isn't important. What is important to ProNet are the people we work with, and the people we provide products, services, and support to. We want cycling to be a fun and safe experience for everyone!

The People behind ProNet

Mike Kalmbach
President

My life has revolved around bicycle assembly, repair, and sales to such a degree that the daughter of a friend calls me "Bike". Traveling in search of new markets and sales has allowed me to visit more than 30 countries and make friends around the world, not something I ever would have dreamed of while growing up in the small city of Bremerton, Washington.

Meeting cycling legends like Eddie Merckx and Francisco Moser, as well as industry leaders like Joseph Chao, Joel Davis, Terry Heller, Rio Marui, Mr. Shimano, Victor Sun, and many others, has made life an exciting experience. The world of cycling has been good to me!

Renee
The voice of ProNet

ReneeAfter escaping from California's San Diego Zoo on a tortoise and receiving a new bike for Christmas that same year, Renee decided that when she grew up, she would wander north. In 1995, Renee accepted a bookkeeper position in Washington State before joining the ProNet team in 2005. "I was never dreamed there was so much to cycling, and that cyclists are so passionate about their sport," said Renee. "I do my best to keep our records up to date, so when customers need information about particular products, I can let them know how many are in stock and when they can be shipped."